Senior Manager - Customer Success
Indigo Consulting
Mumbai, MH, IN
6d ago

Job Description

6-8 years of project management and BA experience of managing technology projects

  • Must have delivered at least 2 large projects in latest technologies or CMS platforms in the recent past
  • Master of agile software development methodologies, amongst other methodologies
  • Experience in running or working with agile teams (preferably Scrum)
  • Understanding of business requirements, user stories, and acceptance criteria
  • Ability to provide proactive and assertive leadership in problem-solving, managing the financial success of projects, maintaining timelines, and reducing waste
  • Strong interpersonal skills and ability to resolve conflict with productive outcomes
  • Ability to effectively work across departments with diplomacy and a firm understanding of other’s roles and perspectives
  • Ability to manage multiple work-streams (projects) effectively and efficiently.
  • Ability to view problems in context at the system level and align solutions with the strategic direction of our customers and organisation
  • Experience with multiple application lifecycle management solutions
  • Proactive, adaptable, and flexible. Strong attention to detail
  • Life-long learner demonstrated commitment to continuous improvement
  • Demonstrable ability to operate under a tight deadline with complex business / technical solutions
  • Ability to manage workload with minimal supervision
  • Excellent written and verbal communication skills
  • Key Skills :

  • Sound foundational knowledge of IT infrastructure and architecture
  • Ability to communicate effectively in both technical and non-technical terms
  • Well versed with PM tools (Zoho Projects, JIRA etc.)
  • Risk Management
  • Technical documentation (FSDs, BRDs etc.)
  • Any Graduate

    Additional Information

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