Content PMO (Analyst)

Walmart

Kanpur, IN

4d ago

About Global Tech.

Imagine working in an environment where one line of code can make life easier for hundreds of millions of people and put a smile on their face.

Thats what we do at Walmart Global Tech. Were a team of 15,000+ software engineers, data scientists and service professionals within Walmart, the worlds largest retailer, delivering innovations that improve how our customers shop and empower our 2.

3 million associates. To others, innovation looks like an app, service, or some code, but Walmart has always been about people.

People are why we innovate, and people power our innovations. Being human-led is our true disruption.

Team and Position Summary :

Our team

Content Acquisition Team is chartered with one of the initiatives to build an audit organization that validates vendor submissions (in terms of content and images) to meet Walmarts Standard Operating Procedures (SOPs) & Style Guides and work with vendors to retrieve additional information as needed.

The team will also set standards for content acquisition and deliver high quality catalogue across omni channel platform to provide better user & customer experience across thousands of Walmart stores and ecommerce businesses.

Your Opportunity

eCommerce is a top priority and growth area for Walmart, all set to further accelerate with the growing internet penetration and smartphone adoption.

As a member of Content Acquisition Team, you would be working on improving Catalogue data quality. It would involve building products through software engineering in the domain of Catalogue management, machine learning, big data etc.

As the product manager for the Content Acquisition Team, you would be responsible for defining the roadmap for Search Algorithmic improvement, System Capabilities, etc

Position Responsibilities :

Champions a Content vision, strategy, and roadmap for multiple programs, in support of corporate goals and objectives. Promotes and supports company policies, procedures, mission, values, and standards of ethics and integrity.

The role is on the Content Acquisition Team, part of the area responsible for the development and management of the Walmart Product Catalogue.

The role will be to directly engage with multiple stakeholders, to develop and execute a strategy that supports the improvement of content quality.

Develop and maintain relationships with the stakeholders at all levels in the organization.

Drives the specific needs for multiple programs. Organizing programs and activities in accordance with the mission and goals of the organization.

Become proficient in the use of the tools the team uses.

Be a content expert, understand all the various types of product attribution and content and which content types will have the most impact on product performance.

Understand the way the Walmart Catalogue works, how products are categorized, how website facets are managed and how internal product hierarchies are managed.

Be able to work in a true matrix organization while being a mentor to all team members.

Must be aware of Quality Tools required.

Position Requirements :

Minimum qualifications :

Bachelor's degree in Business, Marketing, Information Technology or related field and appropriate experience in Retail catalog operations, Marketing, Merchandising or information technology

4-6+ years experience in Retail catalog operations, Marketing, Retail Merchandising, Information technology or related field

Demonstrated experience with a Supplier to Walmart or Agency in a role related to Item Setup, Product attribution

Demonstrated experience in Catalog management, Customer Experience, Program management and or Data Analysis

Required Skills :

Strong knowledge in metric management

Direct or Pseudo Team Management Experience of 1 to 2years

Stakeholder management

Excellent Communication skills

Good Analytical skills

Highlighting validation gaps, recommending solutions, driving / influencing inter-function decisions with ops, tech and product teams

MS Excel proficiency ability to mine voluminous data for specific detail according to instructions provided

Work in a matrix, influence without authority

Attention to detail, persistent drive to understand details of process, tools

Ability to get to the root cause of a problem

Process development and implementation - Identify opportunities to eliminate process redundancy

Strong commitment to deliver programs and projects in timely fashion

Ability to handle delivery management across transactional processing organization

Ability to help merchants and suppliers understand technical and process related concepts

Knowledge of Product attribution, Product Content, Product page optimization.

Mandatory Skills

Strong knowledge in metric management ,Direct or Pseudo Team Management Experience of 1 to 2years,Stakeholder management ,Excellent Communication skills ,Good Analytical skills ,Highlighting validation gaps, recommending solutions, driving / influencing inter-function decisions with ops, tech and product teams ,MS Excel proficiency ability to mine voluminous data for specific detail according to instructions provided ,Work in a matrix, influence without authority

Desirable Skills

Attention to detail, persistent drive to understand details of process, tools ,Ability to get to the root cause of a problem ,Process development and implementation - Identify opportunities to eliminate process redundancy ,Strong commitment to deliver programs and projects in timely fashion ,Ability to handle delivery management across transactional processing organization ,Ability to help merchants and suppliers understand technical and process related concepts ,Knowledge of Product attribution, Product Content, Product page optimization.

Years Of Experience - 5 to 8 Years

Points to look for

Good communication skills

Retail domain experience

Experience in Quality and related practices

Vendor Management

Content writing experience

Diversity candidates only

Walmart Inc. is an Equal Opportunity Employer By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them.

That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions while being inclusive of all people.

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