System Support Engineer
Hewlett Packard Enterprise
Bangalore, Karnataka
23d ago

Hewlett Packard Enterprise is an industry leading Technology Company that enables customers to go further, faster. With the industry’s most comprehensive portfolio, spanning the cloud to the data center to workplace applications, our technology and services help customers around the world make IT more efficient, more productive and more secure.

Learning does not only happen through training. Relationships are among the most powerful ways for people to learn and grow, and this is part of our HPE culture.

In addition to working alongside talented colleagues, you will have many opportunities to learn through coaching and stretch assignment opportunities.

You’ll be guided by feedback and support to accelerate your learning and maximize your knowledge. We also have a reverse mentoring program which allows us to share our knowledge and strengths across our multi-generation workforce.

HPE Pointnext is the innovative IT services organization part of Hewlett Packard Enterprise built to make Hybrid IT simple and power the Intelligent Edge.

As an agile technology partner, we help our customers modernize their legacy infrastructure with the flexibility of the cloud, and maximize the value of their connected devices.

We make their mission our mission : To drive rapid transformation across an enterprise on a customer’s terms.

About HPE Enterprise Group (EG) Pointnext

HPE Enterprise Group Pointnextis a global service provider and business integrator delivering solutions with speed, power, precision, and passion.

HPE Enterprise Group is responsible for the development and delivery of the IT infrastructure solutions at the core of the world’s largest and fastest growing organizations, which includes servers, storage, networking, technology services, converged data center infrastructure, Telco and cloud solutions.

As part of EG, Pointnext provides world-class support and consulting services for Hewlett Packard Enterprise products and solutions.

With over 6000 consultants and project managers in 110 countries, Pointnext assists clients in realigning their IT strategies and making the best use of technology to create or capitalize on business opportunities.

We offer onsite services, Internet and global technology solutions to multi-site, multi-national businesses, including manufacturing, telecom, automotive, energy, financial services, and other key industries.

Services range from warranty and product support to proactive mission-critical and business continuity services, deployment and performance services, security, and integrated support for complex multi-vendor environments.

About HPEPointnext Global Data, Artificial Intelligence and Emerging Technology CoE

The Data, AI and Emerging Technology Centre of Excellence (COE) is a rapidly growing part of the worldwide Pointnext organization within the client services group.

  • The COE focuses on creating innovative technology solutions which leverage technology in the data science, artificial intelligence and analytics arenas;
  • on enabling the field with industrialized, repeatable products; and on researching and incubating emerging technology to determine how they might apply to our customers and facilitate positive outcomes.

    The CoE is the go-to organization within HPE for customer-focused solutions, and services product offerings around analytics, artificial intelligence and machine learning.

    It is expanding its portfolio to include emerging technologies and data science.Designs, develops, troubleshoots and debugs software programs for software enhancements and new products.

    Develops software including operating systems, compilers, routers, networks, utilities, databases and Internet-related tools.

    Determines hardware compatibility and / or influences hardware design.

    Responsibilities :

  • Leads multiple project teams of other software systems engineers and internal and outsourced development partners responsible for all stages of design and development for complex products and platforms, including solution design, analysis, coding, testing, and integration.
  • Manages and expands relationships with internal and outsourced development partners on software systems design and development.
  • Reviews and evaluates designs and project activities for compliance with systems design and development guidelines and standards;
  • provides tangible feedback to improve product quality and mitigate failure risk.

  • Provides domain-specific expertise and overall software systems leadership and perspective to cross-organization projects, programs, and activities.
  • Drives innovation and integration of new technologies into projects and activities in the software systems design organization.
  • Provides guidance and mentoring to less- experienced staff members.
  • Education and Experience Required :

  • Bachelor's or Master's degree in Computer Science, Information Systems, or equivalent.
  • Typically 6-10 years experience.
  • Knowledge and Skills :

  • Extensive experience with multiple software systems design tools and languages.
  • Excellent analytical and problem solving skills.
  • Experience in overall architecture of software systems for products and solutions.
  • Designing and integrating software systems running on multiple platform types into overall architecture.
  • Evaluating forms and processes for software systems testing and methodology, including writing and execution of test plans, debugging, and testing scripts and tools.
  • Excellent written and verbal communication skills; mastery in English and local language. Ability to effectively communicate product architectures, design proposals and negotiate options at senior management levels.
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