Technical Writer
Bengaluru, Karnataka, India
11d ago

At Micro Focus, everything we do is based on a simple idea : The fastest way to get results is to build on what you have.

Our software solutions enable organizations to do just that. Secure and scalable, with analytics built in, they bridge the gap between existing and emerging IT fast-

tracking digital transformations across DevOps, Hybrid IT, Security, and Predictive Analytics. In the race to innovate, Micro Focus customers have the clear advantage.

Our portfolio spans the following areas : DevOps IT Operations Cloud Security Info Governance Big Data, Machine Learning, & Analytics

We are seeking a seasoned Information Development Engineer for Security products portfolio, who has the experience, talent, skill-

set and confidence to work with a world-class development team at IDC. The team member will be responsible to work along with product development team to contribute primarily on the product documentation & user experience related requirements for the product, which includes participate in information content development through understanding product architecture, involve in new feature grooming and closely working with multiple scrum teams working on product development.

We are looking for people with the right blend of skills, education, experience, and attitude to fill these exciting and challenging position.

Above all we want people who are smart and get things done.

Roles and responsibilities :

  • Analyze & understand product requirements, IN ORDER TO provide inputs to estimation & schedules for product documentation.
  • Actively participate with engineering teams throughout product development cycle, provide feedback on user experience designs, UI strings etc IN ORDER TO help deliver high quality & timely deliverables from engineering teams.
  • Following companies & industries best practices IN ORDER TO develop high quality documentation for appropriate audience skill level.
  • Regular collaborate with engineering and support personnel to determine technical information requirements based on user stories, design documents, engineering specifications, and discussions.
  • Efficiently address review comments and revise information based on internal and external customer feedback.
  • Be evangelist for improving product & documentation’s user experience BY participating in conducting usability reviews, reviewing UX etc.
  • Represent & lead information development efforts for assigned product line, interact with various project stake holders as required and propose process refinement for ID practices.
  • Required skills :

  • Must be technically inclined to understand infrastructure, enterprise product technologies and analyze documentation requirements.
  • 4 + yrs of Experience in documenting software products for technical audience.
  • Should be hands on with software, ability to understand high level use cases, architecture of product and must be able to install & use the software product being documented.
  • Thorough understanding of technical writing standards, processes, and their application.
  • Strong communication skills and interpersonal skills to work with software developers, testers, support engineers, and doc team members
  • Experience in creating software documentation for native English users.
  • Excellent hold on English grammar.
  • Strong knowledge of Adobe FrameMaker (Structured).
  • Ability and Flexibility to work with teams across different geographies.
  • Highly detail oriented, self-managed and organi
  • Good to Have (Highly Desirable) skills :

  • Experience in developing video documentation for the software products.
  • Exposure to user experience design & concepts.
  • Experience of conducting usability studies of software product.
  • zed, pay specific attention to details & quality.

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