IT Automation Technical Architect
Bangalore, Karnataka, India
8h ago

Nokia is a global leader in the technologies that connect people and things. With state-of-the-art software, hardware and services for any type of network, Nokia is uniquely positioned to help communication service providers, governments, and large enterprises deliver on the promise of 5G, the Cloud and the Internet of Things.

Serving customers in over 100 countries, our research scientists and engineers continue to invent and accelerate new technologies that will increasingly transform the way people and things communicate and connect.

Our COO IT Application business group is looking for proactive, experienced candidate with technical understanding about the application landscape to join their new team as an

IT Automation Technical Architect (RPA, Chatbot)

The overall objective for this position is to have a strong candidate ensuring successful project execution and delivery in the application landscape.

The current application landscape is in front of significant development and standardization requiring a candidate with the right mindset to understand which application development activities leads to transformed and renewed landscape by utilizing the latest available technology to foster refresh of the new innovative application landscape.

To be successful in this role the candidate must be able to work on multiple projects simultaneously and be able to review the requirements with a critical mindset to secure latest solution design fitting the overall Enterprise architecture.

The candidate is expected to be able to ensure all business requirements are managed appropriately and deliverables are implemented.

The candidate must also be able to manage changing priorities working with the project manager.

Key Responsibilities / Functions :

The automation scope is based on 2 areas :

  • RPA Robotics Process Automation
  • Chatbot
  • With two main focus in term of responsibilities

    Technical architecture

  • Provide expertise on HR RPA and Chatbot tools
  • Partnership with HR stakeholders and process owners to pro-actively understand and capture business needs
  • Evaluate RPA tools and provide recommendations
  • Support pre-sale activities and provide technical solutions, effort estimation, define delivery strategy and plan
  • Assess automation opportunity from technical perspective and perform due diligence to arrive at an optimal solution.
  • Define the technical framework considering all relevant artifacts including,
  • Security
  • Method of access (internal client network, internet, local access)
  • User Authentication (SSO, central LDAP, individual log in)
  • IT Security and / or Audit Policies which impact the robot deployment
  • User Authorization Processes, its lead times & request process
  • Application landscape
  • Applications requiring fat client, any client installation to access, or require individual logins to access
  • Technical impacts of applications using OCR or Adobe Flash
  • Technical impacts of applications accessed behind Citrix.
  • Hosting & Environments
  • Hosting Locations and Hosting provider (Internal / 3rd party)
  • Availability of test system by application
  • Availability of production like test data within test applications
  • Consistency of test data between applications
  • Performance & Availability
  • Performance of key applications in the process that could limit the average handling time of the automation
  • System availability & timing
  • 1 / RPA

  • Design, develops and configures automation processes to meet the defined requirements.
  • Works on the coding for the more complicated automations or reusable components
  • Develops new processes / tasks / objects using core workflow principles that are efficient, well structured, maintainable and easy to understand
  • Complies with and helps to enforce design and coding standards, policies and procedures
  • Ensures documentation is well maintained
  • Ensures quality of coded components by performing thorough unit testing
  • Test and fix bugs with quality
  • Reports status, issues and risks to tech leads on a regular basis
  • Improves skills in automation products by completing automation certification
  • Mentors junior developers and performs code reviews for quality control
  • 2 / Chatbot

  • Creation of the conversational model
  • Chatbot configuration and dialogue creation
  • Train the chatbot based on material input provided by business
  • Job requirements :

  • 5 to 7 years of IT experience. Minimum two years of experience in leading architecture and design
  • Strong understanding of IT infrastructure, network topologies, application authentication / authorization and virtual server / desktop environment
  • Robotic products infrastructure and sizing, nuances associated with UI automation with various IT landscapes
  • Should have led a minimum of two project implementations as lead architect in RPA space, involving at least one of the market leading automation products, i.
  • e. Blue Prism, Automation Anywhere, UI Path etc.

  • Should be from a programming background on any coding language
  • Experience in defining the architecture of enterprise level applications involving multiple systems, sub-systems and ERPs
  • Experience front ending client facing discussions and interfacing with Client Business, IT and Architecture teams
  • Deep knowledge of industry leading automation products capabilities and technical requirements
  • Good communication skills & customer interaction skills
  • Certification in industry leading Robotics Process Automation Products
  • Working experience in coding on at least 3 projects or 3 years of development.
  • Knowledge in software development methodology, configuration management and lifecycle
  • knowledge in Chatbot vendors technology : IBM, Microsoft
  • Good analytical skills to improvise configuration / scripting to match new situations
  • Self-motivated, team player, action and results oriented
  • Well organized, good communication and reporting skills
  • Education : BSc degree.

    If you’re ready for a challenge and have the ambition to succeed in a fast paced environment we’d love to hear about you! Submit your resume and cover letter online today.

    We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

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