Deal Desk Associate
BrowserStack
Mumbai, Maharashtra, India
2d ago

Description

What do Microsoft, The Gap, Royal Bank of Scotland, Lockheed Martin, and top Open Source projects like JQuery have in common?

They all use BrowserStack, as do over 25,000 other customers!

BrowserStack is the innovation leader in the fast growing market for automated application testing. Since launching in 2011, our mission has been bold yet simple : To be the testing infrastructure for the internet.

6 years and billions of tests later, we are ready for our next phase of hyper growth. Bootstrapped for the first 6 years, we continue to be profitable since inception with a near exponential growth in customers around the globe.

Recently, we closed $50M in Series A funding from Accel

About the role

The Deal Desk Associate will play a pivotal role within the Sales Operations team at BrowserStack. The individual will be responsible for supporting the booking process and reviewing orders.

In this role, your key responsibilities would be to review quotes for accuracy and partner with the Direct Sales team to ensure invoices are sent to customers in a timely manner.

Requirements

  • Excellent command over written & spoken English and comfort in communicating with customers
  • Elementary knowledge of MS Office and comfort with numbers
  • Ability to quickly build a rapport with cross-functional teams & resolve issues
  • Willing to work in rotating shifts
  • Quick learning & focussed approach
  • Prior exposure to Deals Desk environment would be a plus
  • 1-2 years experience in a similar work environment will be preferred
  • Job Responsibilities

  • Generate and manage approval of contracts as requested by the Direct Sales team
  • Support the Direct Sales team in the deal-booking process for complex transactions and assist account executives in booking deals as the need may arise
  • Audit the documentation going to end customers as part of the quoting process
  • Ensure SFDC data integrity on deals quoted
  • Create periodic reports on overdue invoices and accounts receivable
  • Liaise with the collections team, and customers (if the need arises) to ensure timely collections of payments
  • Benefits

    Our benefits include a competitive salary, bonus and equity program, 100% company paid medical insurance, a flexible and generous vacation policy, daily catered lunch, free snacks etc.

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