Transport Manager
Jones Lang LaSalle, IP, Inc
Gurugram, HR
6d ago
  • Manager will be single point of contact for designated facility for all transport escalations.
  • Manager to define roles and responsibilities of the staff and plan for future.
  • Responsible for reports analysis, fleet shortage, Routes, Occupancy, Safety measures.
  • Responsible for process improvement and procedures to reduce cost and improve client satisfaction.
  • To achieve / accomplish key performance indicators as agreed with Accenture.
  • To lead and oversee the operation staffing, performance and development of the transport team.
  • Plan team training and review their performance.
  • Ensure define travel times are met.
  • To ensure transport staff provides timely distribution of pick up and drop lists to the suppliers.
  • Ensure accident or crisis management is addressed.
  • Ensure incident reports are circulated within time limit.
  • To ensure all reports, checklists and statutory compliances are adhered.
  • To ensure accuracy of data, analyze the transport costing and highlight the management assist during audit process and provide audit report with proper justification.
  • To ensure staff updates details in system for billing and audit purpose.
  • To ensure proper deduction and penalties are reviewed periodically and action is taken accordingly.
  • Monitor supplier performances and escalate issues as required.
  • To ensure necessary training plan is scheduled and train the transport team / drivers as per schedules
  • Brief the team on the positive and areas of improvement on daily basis and keep them motivating.
  • Transport manager has to educate their team on responsibilities
  • Transport manager has to cross check, team’s performance
  • Transport manager has to divided their team’s roles and responsibilities and make sure that team follow’s the transport policy
  • Coordinate with transport city lead or WPL on the goal setting, performance reviews and career development plan for transport team
  • To ensure Accenture Transport Policies, Processes & procedures are adhered by all transport staff in the facility
  • To ensure major accidents investigation and plan of action.
  • Ensure incidents reports are circulated within 24 hours.
  • Transport manager gathers all information of the accident and informs employee’s project, HR etc.
  • Will report any untoward incident like unrest, mob violence, blockade etc to transport desk immediately and seek advice.
  • Plans team training plan and review their performance. Team training to be done once in month and performance will be prepared and shared once in a year.
  • Ensure all the Accenture copies of trip sheets are send to billing team on daily basis.
  • Ensure all invoices are submitted within the given period and no invoices are accepted without the approval of transport team
  • Ensures NDC for all invoices are collected from suppliers.
  • Transport manager will be in coordination with workplace lead to ensure closure of any pending points.
  • Ensure transport team does bay connects with projects / employees and meet their SPOCS to check on queries and concerns.
  • Ensure next month plan to be shared with Transport city lead and zonal lead.
  • Ensure transport fleet is discussed and shared to suppliers with city lead and zonal lead.
  • Transport Manager will conduct weekly and monthly review meet with suppliers on their performance with sync with workplace lead.
  • Management Responsibilities

  • Provide leadership to the transport management team.
  • Demonstrate leadership & responsiveness and creativity.
  • Understand the transport scope and in consultations with JLL City Manager Transport and Zonal Lead. develop specific processes & procedures to reduce cost & improve client satisfaction.
  • Accomplish at least 95% Key Performance Indicators as agreed with Accenture.
  • Coordinate with City Manager / Zonal Lead on the goal setting, performance reviews, and career development plan, HR related issues for management team.
  • Assist City Manager in developing & implementing the facilities management account plan for the facility.
  • Identify training needs for all subordinates.
  • Nominate team members for training conducted internally and JLL corporate team.
  • Conduct 2 CEM (Critical Environment Management) Audit in a year for other facilities.
  • Participate and motivate in process improvement initiatives. Participate in CIWG.
  • On time reporting of incidents in the facility.
  • More accountable for any issues / escalation in the facility
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