Tech Lead Sdp Vas
Wipro Limited
Pune
4d ago
source : IndianFresher

Job Description 8 years strong experience in handling L2 Support of Genesys Product and deliverables IPCC IVR nbsp experience with lead experience Good exposure of Genesys product, Architecture ,integration, development support and configurations Good exposure of contact center, info mart, BFI Crystal Reports Required to interact with the business and IT users as needed Coordination with L3 vendors, Business and Internal IT team for troubleshooting any issues and successful implementation of projects ... Education : B e b tech

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