Help Desk Executive Moen
Jones Lang LaSalle
Faridabad, HR
3d ago

PROPERTY MANAGER

DUTIES & RESPONSIBILITIES

  • Providing help and advice to visiting customers in case any help they ask for.
  • Communicating courteously with tenants by telephone, email and face to face.
  • Investigating and solving tenant’s problems.
  • Handling tenant complaints or any crises, such as security issues or technical issues.
  • Make occupants aware of non-accessibility an under construction unit.
  • Liaise with Security team in case of lost and found and communicate with customer.
  • Keeping accurate records of discussions or correspondence with tenants.
  • Producing written information for customers, often involving use of computer packages / software;
  • Writing reports analyzing the tenant service that M3M GE provides.
  • Developing feedback or complaints procedures for customers to use.
  • Get customer feedback and liaise with Property Manager for any remedial action.
  • Perform all work as assigned by the Property Manager as deemed necessary to maintain and operate the property at an optimum level.
  • Qualification & Experience :

  • Communicates effectively with superiors, peers and subordinates.
  • A bachelor’s degree in any stream.
  • Excellent customer relation skills.
  • Must be a highly motivated self-starting team player with good communication skills.
  • JLL Privacy Notice

    Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services.

    We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process.

    We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons.

    We will then delete it safely and securely.

    For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

    For additional details please see our career site pages for each country.

    For employees in the United States, please see a fully copy of our Equal Employment Opportunity and Affirmative Action policy here.

    Jones Lang LaSalle ( JLL ) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.

    If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and / or overall selection process you may email us at Accommodation.

    Reques am.jl..com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page >

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