Help Desk Executive Moen
Jones Lang LaSalle
Faridabad, HR
3d ago



  • Providing help and advice to visiting customers in case any help they ask for.
  • Communicating courteously with tenants by telephone, email and face to face.
  • Investigating and solving tenant’s problems.
  • Handling tenant complaints or any crises, such as security issues or technical issues.
  • Make occupants aware of non-accessibility an under construction unit.
  • Liaise with Security team in case of lost and found and communicate with customer.
  • Keeping accurate records of discussions or correspondence with tenants.
  • Producing written information for customers, often involving use of computer packages / software;
  • Writing reports analyzing the tenant service that M3M GE provides.
  • Developing feedback or complaints procedures for customers to use.
  • Get customer feedback and liaise with Property Manager for any remedial action.
  • Perform all work as assigned by the Property Manager as deemed necessary to maintain and operate the property at an optimum level.
  • Qualification & Experience :

  • Communicates effectively with superiors, peers and subordinates.
  • A bachelor’s degree in any stream.
  • Excellent customer relation skills.
  • Must be a highly motivated self-starting team player with good communication skills.
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    Jones Lang LaSalle ( JLL ) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.

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    Reques This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page >

    I want to work for JLL.

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