Associate - Customer Service Consultant
Sutherland
Cochin, Kerala IN
6d ago

Job Description

Sutherland is seeking a reliable and detail-oriented person to join us as Customer Service Consultant (Chat) . We are a group of driven and hard-working individuals.

If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you! Consultants in this role get to :

Be the point of contact : Develop outstanding customer service skills. Sit in on multiple simultaneous live chat sessions to provide exceptional customer service.

Answer inbound Calls. Provide basic troubleshooting on a variety of products and services.

Qualifications

Our most successful candidates will have :

A High School diploma or GED

Excellent verbal and written communication skills; proficient reading skills

Multi-tasking skills, showcased through the use of several applications (experience working with CRM applications preferred)

Basic PC keyboarding skills; basic Microsoft Office (Outlook, Word, Excel) experience

Proven customer service skills

Report this job
checkmark

Thank you for reporting this job!

Your feedback will help us improve the quality of our services.

Apply
My Email
By clicking on "Continue", I give neuvoo consent to process my data and to send me email alerts, as detailed in neuvoo's Privacy Policy . I may withdraw my consent or unsubscribe at any time.
Continue
Application form