Workday HR Specialist
Varite
Gurugram
2d ago
source : Shine

VARITE is looking for a qualified Workday HR Specialist for one of our clients located in Gurgaon. If you are interested in this opportunity, kindly respond ASAP with your updated resume.

We will be glad to represent you to our client and help in your job search.

WHAT THE CLIENT DOES

An American global travel technology company. Its websites, which are primarily travel fare aggregators and travel metasearch engines.

WHAT WE DO

VARITE is a global IT company providing software and engineering consulting and team augmentation services to Fortune 1000 companies in USA, CANADA and INDIA.

VARITE is currently a primary and direct vendor to the leading corporations in the areas of Cloud, Data Sciences, Infrastructure Application Software, Mobility, Robotics, Banking & Financial Systems.

HERE'S WHAT YOULL DO :

Responsibilities

  • Provide excellent customer service by effectively evaluating employee / HR requests in ServiceNow and promptly responding to the issue in a high-quality fashion.
  • Provide troubleshooting support for resolution of complex transactions, procedural issues, and data issues; identify related HRIS system issues for escalation
  • Input or assist with changes in HRIS (Workday) system including processing hires and assisting with job, organizational, or personal data changes.
  • Audit and verify accuracy of data entered by running and analyzing reports
  • Build process flow & procedural documentation to improve overall operational performance
  • Identify areas to improve service quality and timelines
  • WHAT YOULL NEED TO WIN :

  • 2+ years experience in customer facing support or data entry position
  • Basic understanding of HR processes (e.g. onboarding / offboarding / position management)
  • Workday HR experience required; ServiceNow or other CRM experience desired
  • A highly customer-orientated approach, committed to achieving excellent levels of customer service
  • Articulate and fluent communicator
  • Demonstrated initiative to build and improve processes with team members
  • Ability to interpret and understand HR data
  • Must be a proactive self-starter who can work well under pressure in an environment of continuous change
  • Must have excellent attention to detail and ability to prioritize multiple tasks
  • Strong working knowledge of MS Office, PowerPoint, Word and especially Excel
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