At Navisite, celebrating our employees and investing in their well-being and development is not just a priority or an initiative - it's woven directly into our company fabric.
Our mantra and unofficial corporate hashtag #SoMuchGood is all about recognizing our team's commitment and achievements, both inside and outside the office.
It's that theme that has driven a host of programs at Navisite - it's who we are. What we do is simple : We work hard, we have fun, we give back to the community and we never take our eye off the goal - creating a modern cloud MSP with a global, talented team of employees.
Join us and be part of our team!!Critical to quality parameters : (Non-Negotiable)
Administer and support Office 365 policies and groups.
Good written and verbal communication skills
Open for 24x7 working environment
Troubleshoot and resolve issues with user access to Microsoft 365 servicesEducation : Bachelor's degree in Computer Science or related field preferredRelevant Previous Experience : 1-2 yearsTechnical Prerequisite
Administer and support Office 365 policies and groups.
Extensive knowledge configuring inbound / outbound Mail flow topologies and SMTP relay
Sound knowledge of Microsoft 365 licensing plans.
Troubleshoot and resolve issues with user access to Microsoft 365 services.
Strong understanding of Microsoft 365 service structure and core features.
In-depth Experience with SMTP Relaying mechanism and protocol
Experience with Proofpoint a Plus
O365 Certification a plus
Sound knowledge of Microsoft Exchange Online, SharePoint Online, Teams, OneDrive for Business, Intune, and related Office 365 Admin Centers.Behavioral Skills :
Ability to work under pressure, with minimum supervision and a good level of proactiveness
Self-driven and motivated to learn
Ability to work flexible hours
Good communication skillsArea of Responsibilities :
Provide technical support to L2 and above issues also able to handle escalated issue
Experience analyzing, troubleshooting, and providing solutions for technical issues
Be a key contributor on the Production Support 
