With a startup spirit and 80,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands and we have fun doing it.
Now, we’re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it.
Come, transform with us.
Inviting applications for the role of
L3 experience in Installation, configuration and troubleshooting knowledge on Proxies
Should have good understanding with extensive hands-on experience on various Proxy Layer7 technologies for e.g Zscaler, Bluecoat, McAfee Web Gateway
Should have good understanding of VPN or Private access solutions e.g Palo Alto / Zsclaer private access
L2 plus experience on Zscaler Proxy, Bluecoat Proxy, Cisco Web Security (Scansafe) & McAfee Web Gateway.
Transformation Happens Here
To manage and administer Proxy related technologies for Global customers
Provide Lead technical SME support on all, including complex Proxy issues - liaising with customer representatives or vendors and supporting / directing other support staff where appropriate.
This will include the support of new and existing products that come under the responsibility of the team
At Genpact, we seamlessly blend digital transformation with human experience, innovation and curiosity. We are a leader in providing artificial intelligence capabilities to enterprises.
And we are accelerating digital transformation across industries through our products and consulting, powered by Genpact Cora.
Have the ability to maintain a lab environment for training, testing of new services and support of customers.
Log Management Solution, proxy (Bluecoat / Websense / Mcafee).
Should have good understanding about operating systems Windows / Unix Should have good understanding about.
Handle both re-active (customer call) and pro-active (monitoring) incidents.
Ability to work in a virtual team environment.
Involved in problem management as the owner of the technical resolution Change management.
Handle standard change request, according to our change control and risk review process.
Qualifications Minimum qualifications
Bachelor's Degree required.
Good communication skills
Certification in zscaler and Mcaffee proxy solution
Strong understanding of how VPN solutions work
Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.