FinOps Manager-AP
Amazon
Hyderabad
2d ago
source : Shine

The Team Leader will lead the expense report process and partner closely with the Operations Manager and Stakeholders. S / he will become an expert in the expense report process, train and support the team, focus on employee experience without compromising on controllership and maintain accuracy and throughput standards.

The Team Manager must have a passion for data, efficiency, and accuracy. Specifically, the Team Manager will :

Manage the operations floor on a day to day basis covering approximately 10 -15 Associates and Subject Matter Experts.

Develop the work schedule for the week by balancing work between the various work processes (employee expense audit, corporates card administration etc.).

Build daily and weekly status reports from metrics databases for communication to stakeholders.

Track metrics around quality and productivity. Monitor quality of the team as per the requirements of the quality audit process and meet audit quality targets set on a weekly basis.

Ensure productivity is maximized through supervision, analysis and feedback to and from the team on a periodic basis.

File and track tickets and follow up on blocking or productivity impacting issues.

Maintain constant communication through daily huddles and provide regular feedback to the team and have monthly formal 1 : 1 with direct reports.

Manage people effectively to maintain a highly motivated and top performing work force.

  • Identify and help implement process-related improvement by following identified techniques such as Kaizen, six sigma or lean techniques, Knowledge &
  • Skills / Business Acumen / Education & Experience

    Bachelors / Masters (MBA / M.Com) with 5 or more years of post-qualification experience in Finance operations / Shared Services, Accounts Payable or General Ledger.

    Past experience in AP operations in large multi-national organizations is a must.

    Strong Customer focus (both Internal / External).

    A work ethic based on a strong desire to exceed expectations.

    Strong interpersonal skills including written and oral communication skills.

    Expertise in Six Sigma defect reduction techniques (DMAIC, etc.)

  • Experience in Managing Corporate Card is must
  • Expertise in using Oracle Financial Applications and i-Expense modules is a must.

    Knowledge & Skills / Business Acumen / Education & Experience

    Bachelors / Masters (MBA / M.Com) with 5 or more years of post-qualification experience in Finance operations / Shared Services, Accounts Payable or General Ledger.

    Past experience in AP operations in large multi-national organizations is a must.

    Strong Customer focus (both Internal / External).

    A work ethic based on a strong desire to exceed expectations.

    Strong interpersonal skills including written and oral communication skills.

    Expertise in Six Sigma defect reduction techniques (DMAIC, etc.)

  • Experience in Managing Corporate Card is must
  • Expertise in using Oracle Financial Applications and i-Expense modules is a must.

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