DG - Assistant Manager - MIS Life Insurance
Genpact
Gurugram, India
5d ago

Responsibilities

  • Provide support and maintenance to existing management information systems (MIS)
  • In this role, you will be responsible for all the activities related to reporting, analyzing the data subsets, creating dashboards
  • Provide recommendations to update current MIS to improve reporting efficiency and consistency
  • Provide excellent reporting and analytical information support to management team.
  • Generate both periodic and ad hoc reports as needed.
  • Identify customer problems and provide appropriate technical solutions.
  • Analyze business information to identify operational improvements for growing business efficiency and effectiveness
  • Monthly / Weekly / Daily reporting of OPS Metrics / Dashboard in Excel & PPT
  • Participate in cross-functional meetings to resolve recurring customer issues.
  • Provide customer support and assistance in issue troubleshooting and resolution
  • Ability to interact effectively with a wide range of staff throughout the company Understanding of life insurance policy life cycle
  • Lead meeting and develop agenda for Ops and Support functions to review performance and productivity.
  • Creating Dashboards for Governance Calls, Seat Utilization data across different locations
  • Coordinating with Operations Managers across different sites for collation of data, Analysis of different data subsets to achieve the results
  • Headcount reconciliation
  • Qualifications :

  • Graduation in any stream except B.Tech and Technical Graduation & Law
  • Technical skills :

  • Must be proficient with Excel, VBA, Power BI, MS Access
  • Excellent Interpersonal skills
  • Work experience :

  • Proven experience in MIS Reporting and Life Insurance
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