Our creative content team is central to our global strategy.
Their work enables our clients and partners to quickly come up to speed with TIBCO technologies in order to deploy solutions that drive innovation.
Ultimately the team is responsible for enabling our client’s competitiveness by accelerating ROI for their TIBCO-related initiatives.
You will join a team of highly collaborative individuals and lead the team in charge of designing our content materials.
You will be working with the latest in A / V technologies and developing great technical training courses for cloud based technologies.
You will mainly communicate within the company, mostly with the engineering team. Meetings and investigations may require interaction with the Support and PSG groups.
What You'll Do
Lead and motivate the content team in India and continually upgrading the employee talent base through performance management, mentoring, training, and targeted hiring.
Keep close track of training deliveries
Foster a culture of developing content that improves customers’ self help capability.
Cultivate key relationships outside the organization with teams such as Engineering, Field, and Product Management that will help improve content materials.
Make sure team members abide by all defined policies and procedures
Who You Are
4-year technical degree or 5 years experience in lieu of a degree
Experience in courseware development, support or software quality assurance
Experience with audio / video software : Camtasia, Audacity, Articulate or similar
Experience with Microsoft PowerPoint, Adobe Framemaker
Knowledge of XML, REST, Web Services, JSON
Knowledge of Cloud technology, Kubernetes, Docker
Excellent verbal and written communication skills
Diligent, innovative, team player but also autonomous, job assignments can range up to many weeks in duration
Problem Solving and tenacity : content designer can be faced with many obstacles while designing training materials