Professional Services Engineer
Onit
Pune, Maharashtra, India
9d ago

We're looking to add an Engineer to our fast-growing implementation team. In this role you'll architect robust solutions for Fortune 1000 customers using the Onit platform.

You'll lead all technical aspects of implementations, which includes collecting requirements, building workflows, user interfaces, security profiles, reports, training / demonstrating, handling support issues, and much more.

We're looking for someone who satisfies the below criteria :

  • You have deep experience in contributing to the technical side of a complex software implementation
  • You're entirely comfortable and savvy working directly with smart and demanding customers
  • You can code in some capacity (in any language), and have built one or more basic to moderately advanced programs that have been used to solve real-
  • world problems. While the Onit platform is primarily a “no-code†solution, a general understanding of programming fundamentals will be important to your success

  • You enjoy working in a fast paced-and dynamic environment, with minimal oversight and direction. You understand what it means to work in a start-up environment
  • You take responsibility for projects end-to-end, from idea to completion
  • You've collected and documented complex technical requirements from clients (or internal stake-holders). While this won't be your primary job (you'll be paired up with a business analyst who will own this part of the project), we all wear multiple hats
  • Other people at the companies you've worked for wanted you on their projects
  • Responsibilities :

  • Configure and build applications using Onit platform as per client's requirements
  • Provide technical and functional expertise during the implementation process
  • Forge strong partnerships with colleagues
  • Provide strong technical understanding of Onit products with the ability to discuss and demonstrate the full platform and how it may be configured to meet a client's business needs
  • Create and / or improve implementation templates supporting requirements gathering, design and training
  • Follow implementation methodology for all customers and tailor to meet each project's unique business needs
  • Share relevant prior experiences and best practices with colleagues
  • Provide assistance to colleagues where needed
  • Work well in both individual and team settings with colleagues in India and overseas
  • Provide platform demonstrations and various trainings if required / as needed
  • Skills / Qualifications :

  • 3-5 years' experience in systems applications consulting / implementation, either internally via an IT organization or externally with a consulting firm or software provider
  • Experience in JavaScript and Liquid programming languages and knowledge of databases.
  • Experience working with Business Process Management tools.
  • Experience with legal operations processes and supporting technologies preferred, though not required
  • Experience configuring and delivering software demonstrations required
  • Experience with Software as a Service (SaaS) is a plus, as is any experience with financial accounting, customer management, and automation software
  • Previous consulting experience with software applications is a solid predictor of success
  • Strong written and verbal communication skills
  • Must have shown significant and consistent career growth as part of prior experience
  • Bachelor degree required
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