In the above context, the CSM role is responsible to supervise the business delivery under Agency travel team and Tie Ups & primarily grow the business with profits, Channel Management -Agents.
Manage the daily activity of producers to ensure strong pipeline.
Coach and guide to cross sell and grow the business
Make individual agents grow at least 20% for every year
Ensuring IRDA compliance regarding licensing and commission payments of agents
Responsible for ensuring quality of applications
Support / guide the producers in all activities related to policy services
Train agents on products, process and USP's of Co.
Key Accountabilities / Responsibilities
Responsible for Achieving overall Gross Written Premium
Responsible for sustainable Profitability
To maintain the Hygiene
Recruitment and retentio of agengts
Responsible for Activation
Operations (BOPs& COPs) - for the issuance of policies
Underwriter - for analyzing the risk factor
Finance Team - Taxations handling
Human Resources - to share foresights into the business and build the talent pool accordingly
Training Team - for train the employees
NSM / RSM / ASM - for some suggestions
1-2 years of experience in insurance
At least 3 to 4 years of experience of leading a company / business line in Retail Sales.