Technical Support Engineer,Senior Technical Support Engineer
Electrobrain Modern Technologies private Limited
4h ago
source : Shine

Roles & Responsibilities :

o Greet Customers in a courteous, friendly, and professional manner using agreed upon procedures.

o Clarify Customer requirements; probe for and confirm understanding of requirements or problem.

o Support Customers across Telecommunication, Financial Services, Healthcare and Technology vertical.

o Troubleshoot Customer issues related to enterprise / exchange server & cloud computing.

Candidate Profile-

o Any Graduate - Any Postgraduate - Any Undergraduate - Drop out (Experienced) / (pursuing with 12 months technical support experience.

o Salary upto 4.5 LPA

o Excellent verbal skills in English Language.

o SERVER knowledge is must.

o Excellent knowledge of Exchange Server 2007 / 2010, Active Directory & Operating Systems

o Network troubleshooting and should be well versed with Microsoft Office Outlook 2003 / 2007 / 2010.

o Flexible with 24 / 7 Environment.

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