General Manager - ORAT
Date : 27-Apr-2022
Location : Hyderabad, IN
Company : GMR Enterprises Pvt Ltd GMR Group
JOB PURPOSE
Develop ORAT strategy, lead the function and know how required for operation readiness of new facilities. Plan & review testing of equipment and trials to identify gaps and ensure training mechanism is in place to bridge the gap.
Ensure timely execution of work and commissioning of infrastructure within deadlines. Overall responsible for timeless transition.
Also responsible for ensuring all legal and regulatory compliances related to project execution.
Lead the effective implementation, monitor and audit the Operations SLA of Ground Handling Agencies. Monitoring the compliance to the objective quality of service parameters of AERA guidelines & recommendations.
Accountabilities
Key Performance Indicators
ORAT strategy, planning and trials. Review trials outcomes. Identify existing gaps and ensure training mechanism is in place to bridge the gap
Completion Timeline
Ensure communication, framework and decision making are well established related to project expansion / ORAT projects
Timeline
Documentation of agreed plans, develop SOPs, work instructions regarding ORAT activities
SOPs / Workflows
Ensure all legal and regulatory compliances related to project execution
of compliance
Ensure engagement of internal & external Stakeholders, communication & involvement ORAT / timeless transition deliverables
No of structured meetings
Accountabilities
Key Performance Indicators
Ensure GHA Ops SLA implementation and monitoring under Aviation services
No of Ops SLAs
Monitoring of Into plane Fueling & Inflight catering operations and ensure service providers are meeting SLAs & operational KPIs
No of Ops SLAs
Monitoring of Baggage Handling Operations of GHA to meet KPIs and recommend improvement actions
KPI Vs actual
Auditing the process compliance related to GH Ops, ITP and Catering
No of Audits & closures
Monitoring quality service parameters as per AERA guidelines & recommendations
Service parameters
Monitoring the subjective requirements as per IATA / OMDA guidelines
Ensure initiation, execution and closure of all expansion projects / infrastructures within timelines in line with operational requirement.
Timelines
Ensuring the availability of PRM facilities at airport
Provide Leadership, Support and guidance for support functions
Meeting regulatory norms
No of issues resolved
EXTERNAL INTERACTIONS
INTERNAL INTERACTIONS
FINANCIAL DIMENSIONS
OTHER DIMENSIONS
EDUCATION QUALIFICATIONS
RELEVANT EXPERIENCE
Over 20 yrs. of relevant work experience in aviation sector
COMPETENCIES
