As a Technical Support Engineer in Cerner, you will proactively monitor system and application alarms, investigate, analyze, resolve or escalate alarms and service requests.
In this role, you will be working on front end (windows server), back end (UNIX based servers), middleware and database of client systems.
You will prioritize and manage work queue in accordance with service level agreements, document investigation and issue resolution, triage issues to appropriate second-
level resources for resolution.
All employees must be legally authorized to work in the country where the position is located. Work visa sponsorship is not available for this position.
Relocation Assistance Available
Yes - Domestic / Regional