Analyst - Identity & Access Mgmt (IAM)
3d ago

Since 1992, Ciena has been driven by a relentless pursuit of network innovation. We believe in a network that grows smarter, more agile, and more responsive every day.

This means that when you digitally interact in your world - picking up the phone, streaming video, texting a friend or loved one your interactions are being enabled by Ciena technologies.

Ciena makes your social / entertainment / business existence REAL.

Position Summary

The Foundational Applications Analyst is responsible for implementation, integration, automation and improvement of access management solutions including, but not limited to, Single Sign On & Federation, Directory Services, Multifactor Authentication and Web Access Management.

Essential Duties and Responsibilities

  • Implement and support SSO application integration, federation, and user lifecycle management
  • Define, manage, and improve the security controls including MFA and access policies
  • Perform installation and manage Active Directory servers in a hybrid environment
  • Work with the solutions lead to validate integration needs with proposed technical solution
  • Manage on-prem and cloud hosted Windows servers
  • Manage network services including DNS and DHCP
  • Perform generic system administration duties and maintenance
  • Troubleshoot and resolve escalated issues efficiently
  • Plan, implement, and support changes related to the managed services
  • Document procedures of changes and new application integrations
  • Required Skills

  • Identity Platform (working with SAML, OpenID Connect, OAuth 2.0 & SCIM protocols)
  • Understanding of Azure and AWS Cloud Computing Environment
  • Strong knowledge of Active Directory
  • Windows Server OS 2012 / 2016 / 2019
  • Good networking concepts and understanding of DNS & DHCP
  • Desired Skills

  • Okta, Azure Identity Management, RSA Authentication Manager, MIM
  • Privileged Access Management, CyberArk
  • Monitoring tools, SolarWinds
  • SIEM tools, Splunk
  • Desired Characteristics

  • Strong inter-personal and good communication skills
  • Strong work ethics
  • Ability to work independently and coordinate with global support teams
  • Willingness to work flexible hours
  • Education / Experience

  • B.S. degree computer science or related degree or relevant experience
  • Total of about eight years of system administration experience
  • 4+ years of System Administration of Windows Server Environments
  • 2+years of experience in Identity Platform (understanding working with SAML, OpenID Connect & OAuth 2.0 protocols).
  • About Ciena

    Ciena is a network strategy and technology company with a passion to provide an experience, to you and our customers that is as rewarding as the outcome.

    We attract the best and brightest those with outstanding talent, motivation, and the right attitude to contribute to our success.

    Our culture balances our openness and informality with professionalism and trust and is built on the foundation of our core values : Customer First, Integrity, Velocity, Innovation, and Outstanding People.

    Ciena enables everyone to have a voice and a network that supports them while on the journey to discovering their passion and purpose.

    We trust each individual to do what they can to reach their full potential and make an impact on the business, whenever, wherever they are in the world.

    With Ciena’s highly innovative, forward-thinking business practices, we reward people for pushing the boundaries. Unlock your potential at Ciena!

    Being You Ciena

    As part of our commitment to diversity and inclusion, we want to foster an environment that values and respects all individual’s strengths, perspectives, ideas, and ability to meet the needs of our customers globally.

    Ciena values the diversity of its workforce and respects its employees as individuals, regardless of race, ethnicity, religion, gender, age, national origin, disability, sexual orientation, veteran or marital status or any other category protected by applicable law.

    We do not tolerate any form of discrimination.

    Ciena is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

    If contacted in relation to a job opportunity, you should advise Ciena in a timely fashion of the specific accommodation measures required for you to be assessed in a fair and equitable manner.

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