Associate, Client Support (Markets and Deals)
S&P Global
Gurgaon, Haryana, IN
1d ago

The Team :

The Markets & Deals team is responsible for providing client support for our business intelligence toolby holding investigative conversations with clients regarding pricing, credit ratings, institutional ownership along with capital and M&A transactions.

Being present in Pakistan, India & Philippines makes it a truly global team. Members of the team get to learn in-depth industry knowledge and develop technical skills.

You will also work with different teams inside the organization across many functional areas (Sales, Technology, Product Management, Content & Industry Research, etc).

The Impact : As the face of the organization, your regular day requires you to answer client queries while showcasing your vast knowledge of our tools, data and the industries we cover.

Additionally, you’ll help to accelerate the quality and timeliness of the data, improve operational efficiency to reduce error rates, and improve support survey scores to help maintain retention rates and drive revenue increases.

What’s in it for you : Develop your industry knowledge by working with our diverse client base at various financial institutions, government organizations and Universities located across the globe.

Learn technical expertise like MS Excel and SQL. Be part of a company that is a results-focused meritocracy. We set high standards and value accountability.

We seek to identify and reward exceptional performance with growth opportunities.

Responsibilities :

  • Provide client support via phone, email and other mediums
  • Make suggestions in regards to product usability, presentation, and data quality
  • Work with clients and internal colleagues to help build customized, data-driven Excel models
  • Work with Senior Associates on projects which improve and develop subject matter expertise
  • What we’re looking for :

    Basic Qualifications :

  • Minimum of a Bachelor's / College degree in Economics, Finance or equivalent
  • Knowledgeable in finance, capital markets or the global economy
  • Excellent written and verbal communication skills
  • Strong attention to detail and ability to multitask effectively
  • Team-player mentality with tight-knit teamwork skills
  • Flexible to changes in a rapidly evolving environment
  • At S&P Global Market Intelligence, we know that not all information is important some of it is vital. Accurate, deep and insightful.

    We integrate financial and industry data, research and news into tools that help track performance, generate alpha, identify investment ideas, understand competitive and industry dynamics, perform valuation and assess credit risk.

    Investment professionals, government agencies, corporations and universities globally can gain the intelligence essential to making business and financial decisions with conviction.

    S&P Global Market Intelligence is a division of S&P Global (NYSE : SPGI), which provides essential intelligence for individuals, companies and governments to make decisions with confidence.

    For more information, visit

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