Lead - CIDR Operations
Hewlett Packard Enterprise
Bangalore, Karnataka
10h ago

At Hewlett Packard Enterprise, we bring together the brightest minds to create breakthrough technology solutions that advance the way people live and work.

What sets us apart? Our people and our relentless dedication to helping our customers make their mark on the world.

We are a team of doers, dreamers and visionaries; inspired by our purpose and driven by our strategy. We live by our three values : partner, innovate and act.

Our legacy inspires us as we forge ahead, always pushing to discover what’s next. Every day is a new opportunity to advance and grow ourselves, our company and the industry.

Some people call it an obsession, we call it a way of life.

What you need to know about the job

Hewlett Packard Enterprise (HPE) advances the way people live and work. We bring together curious minds to create breakthrough technology solutions, helping our customers make their mark on the world.

Our new innovative IT services organization is HPE PointNext. We have the expertise to advise, integrate, and accelerate our customers’ outcomes from their digital transformation.

We aim to ensure our valued clients have the most effective solution to suit the demands on a dynamic and fast-paced, modern business and the expertise to achieve maximum business benefit.

Your Role

Customer Solution Centers are made up of teams that provide remote (offsite) service; customer access, pre-sales, post-sales, and service delivery.

Technical teams focus is to solve various business systems and applications problems for customers, onsite engineering personnel and Authorized Service Providers on standard, specialized or complex systems.

Roles and Responsibilities

Single point of contact for UIDAI for all issues pertaining to CIDR for both as-is and to-be state infrastructure

Will be responsible for coordinating with UIDAI for site readiness for asset deployments.

Should coordinate all MSIP’s efforts in relation with procurement, supply, deployment, build, configuration and commissioning of to-be state infrastructure

Should coordinate with OEMs and act as a single point of contact for resolving issues with the OEMs

Will be responsible for ensuring timely renewals of AMCs and licenses or subscriptions for all assets in CIDR supplied by MSIP

Will be responsible for maintaining the ITAM up to date and for all Asset IMAC activities

Will be responsible for ensuring MSIP’s efforts for meeting all asset management related SLAs

Will be responsible for coordinating with UIDAI for onboarding and deboarding of MSIP’s resources, for tracking their attendance and ensuring that MSIP resources are adhering to UIDAI’s policies and

Procedures that are applicable to them such as information security policies, leave policies, etc.

Will be responsible for ensuring timely SLA reporting and work with other MSIP architects to ensure that automated SLA reporting is enabled.


BE / B.Tech / M.Tech / MSc / MCA qualification or equivalent

Post-graduation in technology is preferred


Should have atleast 15 years of experience

Should have experience in setting up and managing data centres of 5,000+ sq. ft. area

Should have executed atleast two projects involving datacenter transformation / optimization initiatives.

Should have demonstrated experience in transitioning, taking over and transforming an existing datacentre’s operation

Should have experience in managing data centres with open source technology stacks

Should have experience in implementing data centre automation and managing day to day operations

What we can offer you :

Extensive benefits, a competitive salary and participation in the shared values and purpose that make Hewlett Packard Enterprise one of the world s most attractive employers! At HPE, our goal is to provide equal opportunities, flexible work-life balance, and constantly evolving career growth.

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