DG Process Developer - Accounts Receivable
Genpact
Kolkata, India
2d ago

Responsibilities

  • Good understanding of Accounts Receivable function
  • Review daily wire / lockbox report and provide Cash Application team with payment allocation details for application in Genius.
  • Ensure cash is applied accurately.

  • Review the assigned broker accounts and address all the open items with the respective brokerage staff via telephone and / or e-mail.
  • Notify brokerage of delinquent balances via monthly broker statements and regularly follow-up on open balances throughout the month to ensure timely collection.
  • Provide commentary to Accounts Receivable Supervisor to update status on large, outstanding items for management reporting.
  • Notify UW of any booking issues / discrepancies identified and ensure resolution in Genius (e.g. incorrect due dates entered, policy not booked but payment received, incorrect commission amount booked).
  • Research and reconcile assigned third party administrator (TPA) accounts and address all open discrepancies. Coordinate with Program Operations Dept and Program Administrators to resolve any open balances.
  • Handle the cancellation process, including sending out Notice of Cancellation (NOC) and coordinating with underwriting and brokers.
  • Qualifications we seek in you

    Minimum qualifications

  • Should be a B.Com Graduate
  • Prior experience in Order to cash Collections, B2B Collections, Accounts Receivable, Cash application will be advantage
  • Excellent communication, interpersonal, verbal and written communication skills
  • Proficient in MS office skill
  • Preferred qualifications

  • Knowledge of commonly-used concepts, practices, and procedures in collections and credit environment.
  • Ability to balance varied volumes of workloads and to reach targets and deadlines on a timely basis
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