System Support Analyst 1
Wells Fargo
16d ago

Market Job Description

About Enterprise Global Services

Enterprise Global Services (EGS) enables global talent capabilities for Wells Fargo Bank NA., by supporting over half of Wells Fargo's business lines and staff functions across Technology, Business Services, Risk Services and Knowledge Services.

EGS operates in Hyderabad, Bengaluru and Chennai in India and in Manila, Philippines. Learn more about EGS at our International Careers website.

Department Overview

The Compliance Department consists of Advisory, Control Room, and Central Compliance Teams which provide Compliance support to multiple wholesale lines across the Europe, Middle East, and Africa.

About the Role

You will work as part of the Middle Office team to support Fixed Income Sales and Trading. You will interact closely with multiples business partners including the Market Risk, Credit Risk and Legal.

Primary Skill : UNIX, Oracle / SQL

Secondary Skill : OIM,Java / J2EE, WebLogic / Tomcat / Apache, AppDynamics / Splunk

Job Responsibilities

  • Provides 24x7 L1 Application / Production support in areas of incident management, monitoring and request fulfilment
  • Monitoring of business transaction via AppDynamics for OIM based applications
  • Performing Health Check, Maintenance & Post-Release activities
  • Reports, Scorecards & RCA
  • Essential Qualifications

  • 0-6 months (SSA1) / 0.5-2 years (SSA2) of experience in Application support and troubleshooting, Application maintenance, monitoring and Build / Deployment
  • Experience in Oracle Identity Manager (OIM)
  • Experience in Oracle / SQL Server queries / reporting
  • Experience in Production / Application Support of Java / J2EE based applications on Unix Platform
  • Exposure to any of the Middleware / Application Servers WebLogic, Tomcat, Apache, Joboss etc
  • Willing to work in shifts (16x7 models), Flexible working hours.
  • Experience in Monitoring Tools Splunk, AppDynamics, Introcsope, Nagios etc
  • Should have Excellent analytical, problem solving and multitasking skills
  • We Value Diversity

    At Wells Fargo, we believe in diversity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national or ethnic origin, age, disability, religion, sexual orientation, gender identity or any other status protected by applicable law.

    We comply with all applicable laws in every jurisdiction in which we operate.


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