MBA / Any degree in Ports / Shipping management with minimum experience of 15 years
including working experience in IT sector
At least FIVE projects as a change management specialist
At least TWO projects in PSU / Government Bodies / Autonomous Organizations (Under any
Indian Government law) in India
Previous port / shipping industry experience preferred.
Job Description :
The Change Management Specialist will develop and implement Change Management Strategy in
accordance with established client guidelines and in consideration of overall impact and cultural
sensitivity to change and a focus on knowledge transfer. A major component of the knowledge transfer
strategy is the delivery and execution of an organizational training program. Excellent planning and
logistical skills are required for this component of the role.
The Change Management Specialist also serves as a point of contact for the organizational change
management activities on the project including communication strategies and plans. Strong facilitation
and communication skills are required to effectively transition all project stakeholder groups from
project awareness to project buy-in / adoption. He or she ensures that organizational change activities
are conducted, that dependencies with other implementation activities are identified, and that
synchronization takes place from the business process management perspective.
Primary Function / Responsibilities :
Create change management strategy and plan which at a minimum includes plans for
stakeholder identification and sponsorship management, communications, training and organizational
readiness assessment. Integrate content of communication, training and change activities to ensure
focus on behavioral change.
Work with other project team members to gather and analyze detailed information about the
process design and the impact on the roles and the organizations affected (for example, information on
the transactions owned by particular roles).
Identify human and organizational risks, and develop and maintain the projects OCM Plan.
Conduct an initial organizational assessment to determine the position of the business, and
conduct ongoing reviews to facilitate alignment.
Understand the significance of the changes within the functional areas to provide information
and recommendations regarding expected organization impacts.
Manage and promote realistic expectations of the organization with regard to new systems and
processes, e.g. capabilities, features, etc.
Drive out specific change tasks and deliverables, and facilitate organizational change events
when required (for example, a job impact workshop).
Manage the delivery of end-user training and subsequent follow-up activities, including
Manage the implementation of the project communications strategy.
Generate and maintain advocacy at the executive level of the respective organizations and
stakeholder buy-in for the implementation project.
Support the impacted businesses with information and detailed frameworks, where
appropriate, to ensure that they can conduct the necessary activities to minimize organizational risks.
Measure effectiveness of change management plans and make adjustments where necessary.