collection manager
HDB Financial Services Limited
New Delhi
4d ago
  • Responsible for Bkt Collection, w-off recovery in lending portfolio.
  • Managing a Team of Collection Associate and Collection Officers..
  • Ensuring adequate manpower for portfolio coverage meeting CAPE norms.
  • Ensuring Mobile App usage is 100% and quality feedback / trails are updated.
  • Specific focus on Non starters and daily visit on delinquent customers.
  • Recommending legal actions for critical cases.
  • No delay in deposition of money.
  • Responsible for collection efficiency on timely manner, thus delivering targeted performance.
  • Responsible for Effective Cost Management.
  • Understanding & Managing Healthy Portfolio.
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