Customer Support
Gurgaon , India
6d ago
source : Cutshort

You will be working particularly on the operations, customer retention side of myHQ ensuring we have a happy and growing user base.

This means a strong focus on customer experience and staff management.Role and Responsibilities : 1) Customer Issue Resolution : Basic customer resolution for any queries, issues they face at our locations 2) Customer Feedback and Retention : Take constant feedback from our users on their experience and work on improving our services 3) Coordination with our partner HQs to ensure experience does not get hampered, leads are handled systematically Skills : - Customer Support, Communication Skills, Customer Retention and Customer Success

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