Senior Support Engineer - SAP Leonardo Expert - IoT, ML & AI Senior Support Engineer - SAP Leonardo Expert - IoT, ML & AI Job
sap
Bangalore, IN
6d ago

PURPOSE AND OBJECTIVES

SAP Digital Business Services recognized for its world-class service and support offerings. With our highly-motivated employees worldwide we offer comprehensive services for every aspect of customers' software implementation and operation.

The Centre of Expertise (CoE) within SAP DBS provides the expertise in application and technology areas to deliver high-

end support to our MaxAttention, Active Embedded and Enterprise Support customers.

Our methodology is to engage proactively with our customers and to maintain a long-term engagement, build trust and respect.

Our work is based on a holistic understanding of our customers’ business and a strong relationship to jointly improve IT & business operations and safeguard their implementation projects.

As every customer is unique, therefore we provide an individual high quality support to them based on a value delivery approach.

EXPECTATIONS AND TASKS

As CoE Engineer for SAP Leonardo, should have experience in, Leonardo innovation solutions like connected products, connected Assets, Connected Fleet to analyse Supply Chain Planning or Manufacturing Solutions, to improve our global customers’ Supply chain efficiency and productivity.

We expect you to design and optimize complex IT landscapes, for our largest customers, where they should be able to run their complex businesses, without disruption.

Additional responsibilities include, deep technical root cause analysis and providing best practices for complex business processes.

As part of service delivery, to our large customers, we expect you to review and present effectively with your findings and recommendations to IT managers and executives.

Should be good team player, and need to work with cross-functional teams.

Should have good communication skills to work with our global teams and customers.

WORK EXPERIENCE

Should have 3-8 years of experience in Supply Chain / Manufacturing area, with strong background of IoT, Machine Learning, Artificial intelligence implementation.

In addition to that, should have ABAP / Java programming skills including SAP integration technologies using various Tools like Cloud Connector, HANA Cloud Interface, Smart Data integration etc.

Any knowledge in SAP Cloud Factory, SAP Fiori will be added advantage.

EDUCATION AND QUALIFICATIONS

  • Bachelor’s degree in Engineering / Technology from reputed institutions.
  • Willing to travel worldwide
  • Strong analytical and logical skills
  • Continuously looking for process optimization and innovation
  • Ability to work independently and take ownership of assigned tasks
  • should able to work with Global Teams
  • Excellent communication and interpersonal skills
  • Pproficient programming skills in languages like ABAP, Java, HCI, UI5 and Fiori
  • Deep technology and architecture knowledge in SAP products.
  • Job location : Mumbai, Bangalore & Gurgaon

    Travel Expectations : 40 % - 60 %

    SAP'S DIVERSITY COMMITMENT

    To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

    SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and / or mental disabilities.

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