Description PURPOSE : Responsible for design, configuration, Operations of, and Integrations into, the Manhattan Order Management system. RESPONSIBILITIES :
tConsistently demonstrate L Brands enterprise and functional competencies.
tResponsible understanding and leading integrations into the Manhattan Order Management System.
tExecutes Level 1 support and troubleshooting if an integration problem is discovered.
tAble to analyze issues and triage to the appropriate development team when necessary.
tCapable of leading all troubleshooting activities to completion.
tUnderstand data mapping into and out of the Manhattan Order Management System in order to support.
tLead small to medium complexity system enhancement projects partnering with product owners to understand functional requirements.
tPursues system enhancements with a constant eye to future platform growth in a multi-brand, global environment.
tUnderstands and can lead the team to execute configuration changes within the Manhattan Order Management system.
tExecutes Level 1 support and troubleshooting.
tCapable of making the necessary configuration changes to resolve issues.
tCapable of leading through completion of any level 2 or above if vendor needs to be involved.
tUnderstands and can lead the team to execute workflow changes within the Manhattan Order Management system.
tAbility to query and analyze the data within the Manhattan Order Management system for troubleshooting purposes, or business questions around the functionality of the system.
Qualifications QUALIFICATIONS :
t7+ years experience in full-time, hands-on, full-stack, production order management roles.
tHand on experience with data analysis, building interfaces, ETL process, and / or reporting processes.
tExperience in SCI reporting a plus.
tUnderstanding of agile methodologies such as Scrum or Kanban.
tProven ability to effectively support projects cross-functionally and meet deadlines in a fast paced environment.
tAbility to thrive in a fast paced, multi-task environment.
tIntegration experience with commerce websites in a retail environment preferred.
tWorking knowledge of MS word, Power point and Excel.
tStrong interpersonal skills necessary to interact with IT team, Off Shore team members, management and user community.
tExcellent oral and written communication skills - with proven ability to present technical issues to customers in a clear and understandable manner.
tStrong organizational skills, detail oriented.
tProven ability and desire to inspire and mentor team members.