Market Job Description
About Enterprise Global Services :
Enterprise Global Services (EGS) enables global talent capabilities for Wells Fargo Bank NA., by supporting over half of Wells Fargo's business lines and staff functions across Technology, Operations, Risk Services and Knowledge Services.
EGS operates in Hyderabad, Bengaluru and Chennai in India and in Manila, Philippines. Learn more about EGS at our International Careers website
Department Overview :
Wells Fargo views information security as enabling lines of business to mitigate information security risk in accordance with our risk appetite.
Through a framework that addresses policy, process, operations, people, and technology, Information Security protects our infrastructure, company data, and customer assets while ensuring alignment with applicable regulations and laws.
Our vision is to provide Wells Fargo with world-leading cyber security risk management
About the Role :
Information Security organization has a new opportunity in the Enterprise Access Management team to work on the cloud based Identity and a Service (IdaaS) team.
review access requests for proper authorizations and produce reports to assist customers in reviewing accesses
The successful candidate will also assist in the review of existing systems security issues and procedures and develop and maintain familiarity with access control bank procedures and security policies.
Supporting and driving end to end implementation of IAM in cloud solution (IdaaS), onboarding applications to solution, highlighting / identifying risks and provide mitigation approach for IdaaS integrations
Collaborate effectively with different teams initiate action, manage change, contribute to high impact decisions and accept challenging assignments.
Able to foster robust working relationships with team
Developing the configuration requirements / design and partnering with engineers during implementation
Possess leadership skills, to be resilient and drive changes. Ability to maintain composure under pressure and deadlines in a dynamic environment.
Must have ideating skills to help the team explore ideas.
Observe project delivery protocol and ensure timely escalation of status, issues, and risks. Ability to prioritize tasks.
Ability to solicit business requirements through interviews and / or existing documentation or procedures. Ability to document business requirements and functional designs.
Communicate with business owners and follow up for information
Provide guidance on the implementation of security policies / standards / risk controls implementation of new solutions and technologies providing support for testing, emergencies, installations, and conversions
Assist in audit compliance projects
Provide daily operational support for access requests.
Providing customer support in identifying and mitigating security risks while managing EAM audit and security controls
Market Skills and Certifications
Essential Qualifications :
Bachelors or Master’s degree in Technology / Engineering
4-6 years of overall IT experience & 4 years of relevant experience as business analyst in IAM / Federated / Single sign-
on or any relevant IAM Product (Okta, PING, CA SSO, Azure AD Federation, Directories)
3 years of support / business analysis experience on federation identity technologies : SAML, SAML 2.0, OAUTH, XML etc.
2-3 years of support / implementation experience of IAM on cloud (IdaaS)
Proven ability to troubleshoot configurations, issues.
Strong understanding of identity management account and entitlement lifecycle, onboarding and off-boarding, privilege accumulation, role-
based access control, and authentication, authorization, delegated administration, Service oriented Architecture and accounting
Working experience in production support or implementation role.
Has leadership skills. Excellent verbal, written, and interpersonal communication skills. Good negotiation, conflict resolution and decision making skills.
Strong problem solving and analytical skills with high attention to detail and accuracy
Must be flexible to lead business meetings / team deliverables within / outside of ones shift.
Desired Qualifications :
At least one or more certifications such as CISSP, CCSP, CCSK and / or vendor based cloud certifications in Okta, Azure AD and CA
Understanding of web services technologies (SOAP, REST, etc.)
Experience with issue and change management and with associated tracking tools (Remedy, Service Now, etc.) to meet defined SLAs
Familiarity with Agile or Rapid Application Development methodologies
Advanced Microsoft Office skills
We Value Diversity
At Wells Fargo, we believe in diversity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national or ethnic origin, age, disability, religion, sexual orientation, gender identity or any other status protected by applicable law.
We comply with all applicable laws in every jurisdiction in which we operate.