Retention & Loyalty Specialist
Promolta Inc
Bengaluru (Bangalore), India
1d ago

What it means to be a Promolta team member? There's something that runs deep in the DNA of Promolta : we see no limits.

We are an inspired, fun-loving and hardworking team that believes we can change the online video advertising industry.

We understand that to reach our goals, we need the best people to get there.

As an early member of our team, your contributions will have a major impact on our success. Ideal candidate has : - Previous job experience in Customer Success and Retention - Preferred Industries exp.

Telecommunication, E-commerce, Consumer Internet company - MBA from Top school with min 4 years experience.

Experience / skills required : - Loyalty or CRM programme experience - Creating and Tracking Email Marketing campaigns. -

Creative campaigning in Digital media - Results driven professional who wants to own Email Marketing for Promolta - Strategic thinker and ability to offer marketing solutions to activate seasonal marketing strategy -

Website Conversion / Optimization experience is a plus Responsibilities : - Drive initiatives aimed at increasing repeat rate, retention and reduce churn -

Own Email communication medium across in-house and paid channels. - User lifecycle management across all segment of users (new, active, at risk, dormant) -

Lead loyalty efforts understanding and mapping user behavior (immersions, profiling) piloting and experimenting with the construct and final rollout -

Interact with product and tech team to co-define the growth charter and product roadmap pertaining to growth, retention, and loyalty efforts How our Product Works : https : / / www.

youtube.com / watch?v 4wkmADwbI6I Skills : - Email Marketing, Mailchimp, Customer Retention, Marketing, User Engagement and Customer Relationship Management (CRM)

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