Job description : This position will be responsible to design, deliver and drive the end-to-end Customer Device Analytics (CDA) stack that is the core for all customer engagement with the client.
Ensuring that all layers under the CDA stack are functioning as expected will be of critical importance as many internal teams / systems will depend on this core resource for their customer engagements.
This is just as much a business role as it is a technical one. This position will report to the Director of Customer Device Analytics.
Design & deploy : CDA stack is a modular set of tools and models that always remains live. It is expected to add / edit / augment various parts of this stack to address key business needs.
Therefore designing and deploying new features to this ever-evolving stack will be a critical part of this job.
Product development : While the Platform & Data Science teams will be responsible to complete their respective tasks under CDA, it is essential that this role has an understanding of a broad range of topics required to run a best-
in-class user-profile. This includes the knowledge of data quality, ID mapping, DB storage, Analytical modules, Data Governance, API and Reporting.
Business co-ordination : Since the CDA stack will be the single source of truth’ about customers for all teams across Samsung, it involves a fair bit of internal co-
ordination. This person is expected to understanding business challenges, conduct feasibility study and execute tasks in a timely manner.
Succinct, proactive communication; translate data analytics into business speak
Proven experience in managing multiple tasks simultaneously with a rigid determination to meet deadlines
Comfortable to work with people from a broad range of backgrounds from highly technical to marketing to sales / business
Experience with Hadoop, Kafka, R, Hive, Impala, Tableau highly preferred
Graduate or bachelor degree in a quantitative field (e.g., math, computer science, statistics, economics, psychology, physical sciences, etc.)
8 or more years of professional experience in marketing, trade marketing, product management, sales, retail or related field in a quantitative role
Direct experience with building and using Customer-profiles in retail / e-commerce / consumer packaged goods (CPG), Mobile or Consumer electronics industries would be preferred
Irrepressible intellectual curiosity, boldness, and honesty
Self-starter mentality with the ability to deliver results
Ability to draw from disparate sources and bring fresh’ ideas to solve traditional problems
Focused on results and their implications (rather than methods / tools / process)
Comfortable reprioritizing as situations change to maximize our impact
Openness to work with different cultures and working styles