Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation.
In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.
Capableof handling and managing the Trade financeproducts
Strengthenrelations with the various stake holders and the client facing branchesInteracting with the relationship managers and products and internal teams toresolve all trade queriesand issues promptly.
Open towork and perform in dynamic environment and under pressure situations, whereinindividual skill combines with team's performance to determine the success ofthe unit.
Understanding& highlighting the risks in the process, and work on process improvements
Handlingvarious internal & external audits independently, and keeping the unit audit-readyat all points of time.
Ensurethat the KPI’s and KRI’s are managed and maintained as per the group’s expectedstandards.
Capable of managing project level deliverablesand targets
Should have strong knowledge ofvarious Trade Products related to Documentary Letters ofCredit, Standby Letters of Credit, Bank Guarantee, Bank-
to-Bank Reimbursements,Fund Transfer, and Swifts
3-4 years of Work Experience inhandling the Trade Finance product.
Should have understanding of theunderlying ICC publications - UCP600, ISBP, URR, URC and various AML &Sanctions policies.
Should have strong analytical& interpersonal skills
Handling all types of customercomplaints, enquiries Queries. Interacting with beneficiary / beneficiary bank / issuing bank regarding any clarification with respect to trade transactions.
Excellent Client / Customermanagement skills, business orientation.
Be capable of ensuring smoothtransition without impacting customer deliverables, to manage processes andmetrics on a day to day basis,
Capability to identify areas ofrisk and ensure proper mitigates and controls are put in place.