Phone Banking Officer
SEVEN CONSULTANCY
Bengaluru / Bangalore, INDIA
2d ago
source : TimesJobs

1. Answer inbound calls and assist customers with their Queries / Request / Complains 2. Raise Request & Complaints on behalf of the customer in the CRM tool 3.

Generate leads and educate customers about new products & their benefits 4. Maintain and adhere to compliance guideline 5.

Capture problem indicators, highlight and suggest improvement 6. Adherence to the monthly Score card parameters including Quality, Efficiency and Accuracy 7.

Maintain adequate knowledge levels on products, processes and systems used 8. Ensure sales target are met 9. Display Time flexibility towards shifts as per the requirement 10.

Attracts potential customers by answering product and service questions; suggesting information about other products and services.

Report this job
checkmark

Thank you for reporting this job!

Your feedback will help us improve the quality of our services.

Apply
My Email
By clicking on "Continue", I give neuvoo consent to process my data and to send me email alerts, as detailed in neuvoo's Privacy Policy . I may withdraw my consent or unsubscribe at any time.
Continue
Application form