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Key Responsibilities : a : Resolve technical issues for Laboratory Information Management System, LIMS Sample Manager b : Fulfil service requests for LIMS Sample Manager c : Monitor support mailbox and respond to queries and requests raised by the users
Technical Experience : a : Implementation or run and maintenance for LIMS Sample Manager b : Knowledge on additional functions of LIMS such as : 1 Audit management 2 Barcode handling 3 Chain of Custody 4 Compliance 5 Document management 6 Instrument calibration and maintenance 7 Inventory and equipment management 8 Quality assurance and control 9 Reports 10 Traceability 11 Workflowsc : Fair knowledge on databases such as MS-SQL, Oracle
Professional Attributes : a : Good communication skills needed to interact with users, client Service Delivery Leads b : Fair knowledge on Microsoft Office tools such as PowerPoint, Excel, Word, One note etc
Additional Information : Flexibility to work in shifts
15 years of full time education
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