Have you ever wondered what happens inside the cloud
Based in New York, DigitalOcean is a dynamic, high-growth technology company that serves a robust and passionate community of developers, teams, and businesses around the world.
We believe that today’s entrepreneurs are changing the world through software. Our mission is to empower these entrepreneurs by bringing modern app development within reach for any developer, anywhere in the world.
We want people who are passionate about solving technical problems and enabling customers along with extensive experience working with Linux, multiple databases engines, and open-
source environments. Someone who has a strong desire to support our customers with an emphasis on fixing it once for all.
We are looking for a Developer Support Engineer to join our Developer Support Upstack team. Reporting to the Manager of Support for Upstack, you’ll be responsible for connecting customers from around the world with the resources needed to enable them to fully utilize our platform and advocating for their needs.
As a Developer Support Engineer focused on providing exceptional support for our Managed Database offering, and through engagement and collaboration with our Upstack, Product, and Engineering teams, you’ll have the opportunity to connect with and directly impact each customers' experience and journey on our platform.
What You’ll Be Doing :
What We’ll Expect From You :
Why You’ll Like Working for DigitalOcean :
We work hard but we always have fun doing it. We care deeply about each other and take our no jerks rule very seriously.
That means we maintain a growth mindset in everything we do and invest deeply in employee development. You’ll need to be great to get hired here and we promise you’ll get even better.
speed bandwidth, unlimited coffee and plenty of community-focused events to keep you engaged. We also allow employees to customize their workstations to meet their needs.
Department : Customer Support
Want to learn more about our Customer Support team? Clickhere!
Want an inside look into life at DO? Clickhere to hear from our employees!