Update product knowledge on an ongoing basis2.
Handle complaints and provide appropriate solutions and alternatives in a timely fashion3.
Protect organization's value by keeping information confidential4.
Act as a consultant to the client and offering them recommended services and solutions5.
Relationship building and after sales support6.
Fix appointments for products demos with clients followed by mailing them presentation7.
Handle inbound prospect calls and convert them into sales8.
Solve queries via inbound emails / calls to reduce friction in usage9.
Understand customer needs Skills : - Sales, Business Development, English Proficiency, MS-Office, Inside Sales and Product support