Technical Support Engineer - OS Support/Network Support (1-3 yrs) Mumbai (DevOps)
Niyokta HR Solutions Pvt Ltd
1d ago
source :

We need urgent requirement Technical Support (MCE) - Technical Diploma / Technical Course,

Required Certification / s :

Required Skills : IT Systems and Trouble Shooting

Graduate in Computer Science / IT or strong passion for devise and software tech debugging

Exp -1-3 years relevant experience

Job Summary :

1. Understanding Operating Systems like Windows 7,8,10 and MacOS.

2. Troubleshooting Network and Internet Issues for Teachers.

3. Fixing Software and Drivers on Teacher Systems.

4. Understanding of Settings and Control Panel Options.

5. Fixing Issues in Device Manager and External Devices.

6. Understanding Latest Privacy Settings and Access Control in Devices.

7. Setting Up System using Remote Desktop Connections like AnyDesk, TeamViewer, etc.

8. Excellent oral communication skills with a passion to resolve customer queries successfully and quickly.

9. Adept at technology to troubleshoot and ensure smooth online class experience.

10. Active listening skills, patience and detail obsession to maintain call logs.

Interested candidate apply here.

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