Team Leader For The Bpo
Subhadra Jobs Consultancy
Bengaluru Bangalore
15d ago
source : IndianFresher
  • 128; Strategic Operational Leadership in achieving Key Performance targets 128; Monitoring SLA Dash Board 128; Supervising calls Critical escalations which included Social Media Grievance 128;
  • Resolving the End to End Query for Customer providing resolution within the assigned time 128; Planning of Roaster and Attendance 128;
  • Supporting the other team in all kind off issue which is raised by Customer Agent Stakeholder 128; Publishing Reporting on Dash Board 128;
  • Regular Team Huddle, briefing 1 1 ... Education : Any Graduate

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