Linux Support Engineer/Senior Engineer - CentOS/Ubuntu/Red Hat (5-7 yrs) Noida (DevOps)
NetCom Learing
3d ago
source :

Responsibilities :

  • Provide technical support and troubleshooting to NetCom business via telephone, email, and web conferencing.
  • Proactively stay up to date with all the latest technologies concerning Linux and variants and associated technologies.
  • Research and troubleshoot customer problems and inquiries.
  • Update and work-assigned cases in a timely manner.
  • Maintain strong customer rapport and excellent, timely communication.
  • Contribute to documentation to build NetCom knowledge base.
  • Required Qualifications :

  • 5 to 7 years of experience
  • Excellent communication in English - verbal and written
  • Advanced use of administrator-level tasks with Linux operating systems, with at least two of the following : RedHat, CentOS, Ubuntu, and SUSE.
  • Practical knowledge of TCP / IP (OS, firewalls configuration) and networking configuration / troubleshooting (NAT, Ports, DNS, IPTables);
  • Previous experience or good understanding of virtualization technologies : VMware ESX(i), Microsoft Hyper-V
  • Excellent knowledge of Linux shell scripting
  • Collaborative work environment for team success.
  • Knowledge of Azure or AWS - Azure will be preferred but not mandatory
  • Server log analysis
  • Knowledge of sendmail, postfix and DKIM
  • Maintenance of SSL Certificates
  • Application performance analysis
  • 2-3 years of technical troubleshooting experience in a role where problem resolution skills were required
  • Certifications in server and networking is desirable
  • Experience in security will be a plus
  • Wireshark (tcpdump) or a similar tool knowledge will be a plus
  • Must be willing to work in US working shift
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