Software Engineer/Wealth & Personal Banking IT
Hang Seng
Pune, Maharashtra, India, Asia Pacific
4d ago


The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (2019-nCoV), we’re leveraging our digital capabilities to ensure we can continue to recruit top talent at the HSBC Group.

As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey.

If so, one of our Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have.

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories.

We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Software Engineer

Principal responsibilities

  • Analyze and troubleshoot incidents assigned to you.
  • Engage with other downstream Application teams and Infrastructure teams as required, to assist in investigations and recover the affected services.
  • Conduct in-depth root cause analysis of the incident and ensure fixes and procedures are put in place to avoid consistent re-occurrence of the issue.
  • Act as a coordinator between mutliple teams during investigations and crisis calls to triage and successfully recover services within the agreed SLA.
  • Requirements

  • Good analytical and problem solving skills that help in recovering services from outages.
  • Skills in trouble shooting Java Applications deployed on any of the industry standard Front end Application Servers such as IBM WAS, IBM WPS, JBoss, PCF instance.
  • Hands on experience on UNIX Shell scripting, python, process automation and service improvements.

  • Experience in any ticketing Tool e.g. JIRA Service Desk / BMC Remedy / GSD / Service Now. You’ll achieve more when you join HSBC.
  • Experience in Incident, Problem, Change, Knowledge Management.
  • Exposure to providing application and infrastructure support in a fast paced environment.

  • Hands on experience in tools like AppDynamics and Splunk
  • Understanding of cloud sytems like AWS / Pivotal Cloud Foundry
  • HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count.

    We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment.

    We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc.

    We consider all applications based on merit and suitability to the role.

    Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

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