System Monitoring - Engineer I
Fair Isaac Corporation.
BangaloreTi, IN
16d ago

Job Description

As a Monitoring Tools engineer, you will be responsible for building and enhancing Monitoring Tools infrastructure for FICO’s cloud & In premise systems.

You will be part of a bigger Site Reliability Engineering team responsible for running our 24 / 7 / 365 services. Our services are hosted in our data centers as well on AWS.

You must have a solid understanding of Enterprise monitoring tools and have an engineering background allowing you to propose and enhance monitoring solutions.

You will work closely with our Infrastructure engineering teams as well as our development team which are developing sophisticated log mining tools built using analytics on a big data platform.


  • Responsible for creating and implementing system monitoring that will drive to improve the performance and reliability of the FICO cloud solutions
  • Ensure the configuration and accuracy of monitoring for existing infrastructure (physical servers, virtual machines, network and hardware)
  • Working with members of the infrastructure and development teams to gather requirements and design solutions to meet monitoring needs of new and existing products and services
  • Developing key business reports and metrics based on monitoring data
  • Work with our automation teams to deliver monitoring as part of our standard builds
  • Assist in developing a process to ensure applications are correctly instrumented when developed by our Professional services team or by our customers
  • Should have relevant experience to act as SME for Application / Infra / Network Monitoring & identify gaps in terms of process.
  • Comfortable with Open Source products.
  • Preferred Qualifications

  • Bachelor of Science degree in CS / CE / CIS / MIS or Engineering / Technology or related field or equivalent experience / training.
  • Experience in implementing & supporting Tools infrastructure for large scale enterprise monitoring center operating on a 24x7 basis.
  • Basic understanding of all infrastructure components, including system, storage, networking, security, and their role in an enterprise architecture
  • Experience on administration side of Application / Infra / Network monitoring tools such as Zabbix, Nagios, New Relic, AppDynamics, Solarwinds, Oracle OEM, Dynatrace, Splunk, ELK stack.
  • Strong Redhat Linux, Oracle / SQLServer / MySql experience
  • Scripting experience with Bash, Shell, Perl, Python or Java
  • Demonstrated ability to set a vision and execute on the vision
  • Demonstrated analytical skills, efficiently diagnosing issues and implementing or proposing solutions
  • Excellent verbal and written communication, including presentation expertise
  • Ability to manage conflicting priorities and customer expectations
  • Good time management skills, including planning, organizing, and providing status on a variety of tasks, assignments, projects, and reports
  • Effective team building and motivational skills
  • The role would require work in shift.
  • Why Make a Move to FICO?

    At FICO, you can advance your career with a leading organization in one of the fastest-growing fields in technology today Big Data analytics.

    We have a 50+ year history of excellence in providing analytics and decision management solutions. Here are a few examples of our impact globally :

  • Credit Scoring 150+ billion FICO Scores have been sold to date, making it the most used credit score in the world.
  • Fraud Detection and Security 2.5+ billion credit cards globally are protected by FICO fraud systems.
  • Lending 3 / 4 of US mortgages are approved using the FICO Score.
  • FICO’s proven science leverages the latest technology to drive consumer behavior insights and optimize business processes.

    We help many of the world’s leading banks, insurers, retailers, telecommunications providers and other firms reach a new level of success.

    Our success is founded on really talented people just like you who enjoy innovative and high-performance environments with the opportunity to grow.

    Join the FICO Family and help change the way business makes decisions!

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