American Express - TM System Assurance Engineer - Customer Engagement Network (2-4 yrs) Gurgaon/Gurugram (Systems/Product Software)
American Express
3d ago
source :

American Express is a global services company and the world's largest card issuer. Our direct relationships with many millions of consumers, businesses and merchants worldwide -

combined with our leading edge marketing, information management and rewards capabilities - enable us to offer an array of valuable services that enrich lives, build business success, encourage financial responsibility and create communities of people with common interests.

Why work for American Express?

American Express for 9th consecutive year has been voted among India's top 10 workplaces by the Great Place to Work institute.

In recognition of our consistent performance, we were nominated to the Great Place to Work - Hall of Fame- .

A career at American Express is rich in experience and offers opportunities to build lasting relationships with our customers.

Job Description :

  • Develop and execute process improvement projects / action plans / initiatives to drive key business metrics.
  • Quickly identify negative trends in operational indicators and implement effective corrective measures.
  • Publish Scorecard & Dashboards for the team & Segments to Sr. Leadership.
  • Proactively identify and remediate any regulatory gaps.
  • Develop and maintain strong relationships with business leaders / support functions across the Network.
  • Shift timings - 24x7 environment.

    Qualifications :

  • Graduate with 2+ years experience
  • Strong result orientation, sound thought leadership and ability to innovate.
  • Strong analytical and problem-solving skills.
  • Good project management skills.
  • This role may be subject to additional background verification checks.

  • The incumbent should not be on any counseling at the time of application
  • Working knowledge of tools like SAS, Tableau, VBA & macros would be a plus.
  • Schedule (Full-Time / Part-Time) : (ref :

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