EMC Storage Administrator
Bangalore, Bangalore,IN
2 months ago

Position Responsibilities Requirements :

Primary Skills

  • EMC - DMX, Clarrion Vmax & Cantera
  • Brocade and Cisco Fabric switches
  • Secondly skills

  • IBM XIV & NetApp 7-mode & C-mode environment
  • Education & Experience Requirements

  • Education - Bachelor or higher degree
  • 6-10 years’ experience in working in IT services organization
  • At least 2 years’ experience working in an environment where ITIL processes are implemented
  • At least 2 years’ experience in working with UK / US clients
  • Should have worked in RIM Delivery Model for at least 2 years
  • In client facing role(s) for at least 2 years
  • Experience in being part of at least one datacenter migration project
  • Should have provided on call support for at least 2 years
  • High Level Role Responsibilities

  • Support 24x7 operations for Clients infrastructure support
  • Should be flexible to work in shifts, predominantly UK OR US shifts
  • Daily production health checks and reporting
  • Resolve day-to-day production issues, firmware upgrades, performance analysis, disaster recovery implementation, capacity planning and other activities as may be necessary.
  • Monitor and track Changes implementations during UK, US business hours & weekends as per change management process
  • Available on call to drive major incident / outage resolutions
  • Documentation & Operational performance reporting
  • Continuous skills development
  • Own and Drive Service Improvements
  • Execute on demand IT projects
  • Ensure Quality of deliverables
  • The above is not a comprehensive list and could change based on business requirements

    With a 50-year history rooted in the financial services industry, FIS™ is the world's largest global provider dedicated to financial technology solutions.

    We champion clients from banking to capital markets, retail to corporate and everything touched by financial services. Headquartered in Jacksonville, Florida, our 53,000 worldwide employees help serve more than 20,000 clients in over 130 countries.

    Our technology powers billions of transactions annually that move over $9 trillion around the globe. FIS is a Fortune 500 company and is a member of Standard & Poor’s 500® Index.

    FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients.

    For specific information on how FIS protects personal information online, please see the

    FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics.

    The EEO is the Law poster is available and

    For positions located in the US, the conditions below apply. If you are made a conditional offer of employment, you will be required to undergo a drug test and background check (including criminal record check) ADA Disclaimer : In developing this job description care was taken to include all competencies needed to successfully perform in this position.

    However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation.

    All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

    As part of the selection process this role may require an assessment to determine suitability

    Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies.

    FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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