Relationship Officer-BRANCH BANKING-Branch Banking
Kotak Mahindra Bank
Chandigarh, India, IN
2d ago

JOB ROLE :

  • Handle customer service requirements like account opening, DMAT account opening, grievances, liability product selling, liability on product features, Cheque book insurance.
  • Speed and efficiency of service given
  • Sales targets for banks and investment products.
  • Going beyond the professional need of the customer by providing other products. Enhancement of customer value
  • Cross-sale of asset products
  • Back-up to relationship managers holding HNI relationship
  • Customer acquisition through referrals
  • JOB REQUIREMENT :

  • Equal blend of service and sales orientation. In absence of equality, prefer sales orientation as a skew
  • Thorough understanding of banking
  • Customer Retention
  • Cost Efficiency Through Process

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