Customer Engineer-WLAN
20h ago
source : Shine
  • Taking direct ownership of a key communications software product deliverable and providing expertise to other team members on that technical area
  • Solving customer issues related to the use of those product deliverables
  • Training customers in the use of product deliverables
  • Solving customer issues
  • Supporting customer field trial activities
  • Providing first level analysis of issues raised and answering directly where possible
  • Assigning and tracking issues with development teams where appropriate
  • Tracking issues to closure
  • Driving development and delivery of product training programs, at customer sites where required
  • Supporting product delivery at customers sites as required
  • Abilities make possibilities

    You re an analytical thinker who does your best work faced with complex technical problems. A great communicator you know how to articulate clearly and team up with design and software teams to achieve your objectives.

    You are self-motivated, take the initiative and get things done to the highest quality, on time, every time. You are an inspiring, organised leader who people naturally trust and follow.

    You have

  • Experience porting, debugging, implementing and porting protocols in C / C++ using standard SDK within an embedded system environment
  • Wi-Fi Testing Experience
  • Ability to communicate technical subjects in both written and oral form
  • Work well in both team and individual environments Linux experience (shell scripts, distribution installations, building / upgrading kernels etc.)
  • Apply
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