Microsoft Windows Server Administration SW/Application Tech Support Practitioner
Bengaluru, India
17h ago

Job Description

About Accenture : Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services.

We combine unmatched experience and specialized capabilities across more than 40 industries powered by the world’s largest network of Advanced Technology and Intelligent Operations centers.

With 513,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises.

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  • Project Role : SW / Application Tech Support Practitioner
  • Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running.
  • Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.

  • Management Level : 11
  • Work Experience : 2.5-4 years
  • Work location : Bengaluru
  • Must Have Skills : Microsoft Windows Server Administration
  • Good To Have Skills : Microsoft Windows Terminal Services
  • Job Requirements :
  • Key Responsibilities : 1- Work on Windows server OS upgrade Migrations, Reinstallation of Windows OS2- Responsible for Windows Cluster Configuration and Troubleshooting3- Work on Patching of server through SCCM, SCCM, Patch Deployment and Remediation4- Work on SCCM Package creation5- Handle Backup failure / issues Troubleshooting6- Work on Disk,Cpu,Ram expansion Vmtools, upgrade7- Work on Physical server Troubleshooting HP One View onboarding8- Work on New server Build and Setup of Configuration

    Technical Experience : 1-Experience in Backup tools2-Experience in Group policy creation and Deployment3-Experience in File share setup and Migration4-Experience in Vm troubleshooting5-Participation in Major incidents6-Participate in DR activities7-Working experience on BAU incidents and Sr8-Experience in ITIL process of incidents and Change process

    Professional Attributes : 1- Should be ready to support 24 / 7 environment2- Should have good communication and writing skill

    Educational Qualification : bachelor degree in Engineering

    Additional Information : 1- Should have ITIL certification


    15 years of full time education

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