Dy Manager-CQA Engine Kandivali
Mahindra Rise
Mumbai A.O
4d ago

Responsibilities & Key DeliverablesMonitoring of Field failures related to Engine aggregate

  • Responsible for reducing Repairs Per Hundred (RPH) & warranty cost
  • Analysis of field complaints & providing solution as fast as possible
  • Field visits for onsite analysis & understanding applications / Usage
  • Providing field fix
  • Deployment of current learnings on new product to ensure first time right new product
  • Ensuring sustenance of actions taken
  • Improving response time
  • Systematic approach of problem solving using some of the advanced problem solving tools
  • Co-ordination with other functions such as Customer care, CDMM, PDRDS, Manufacturing, SQI & account for faster implementation of solution
  • Co-ordinate with all manufacturing plants for the early hours issue as well as warranty project execution
  • Participate in DFMEA, PMEA
  • Warranty parts scrutiny, Engine tear down analysis
  • Plant process audit at regular intervalPreferred IndustriesManufacturingEducation QualificationBachelor of Engineering;
  • Bachelor of Engineering in Electrical and Electronics; Bachelors of Technology in Electrical and Electronics; Bachelor of Engineering;
  • Bachelors of TechnologyGeneral Experience3-7 YearsCritical ExperienceMahindra Leadership CompetenciesStrategic Business Orientation Business PerspectiveStrategic Business Orientation Anticipating and Leveraging Business OpportunitiesStrategic Business Orientation Strategic ForesightStrategic Business Orientation Global mind-setLeadership through Sustainability Strategize around,Sustainability DriversLeadership through Sustainability Frugal mind setLeadership through Sustainability Stakeholder focusLeadership through Sustainability Triple Bottom Line SensitivityCustomer Focus Customer SensitivityCustomer Focus Customer DelightCustomer Focus Service OrientationInnovation Led Transformation Idea OrientationInnovation Led Transformation Change catalystInnovation Led Transformation Risk Taking with ResponsibilityResult Orientation with Execution Excellence Effective Project ManagementResult Orientation with Execution Excellence Passion for QualityResult Orientation with Execution Excellence Accountability for resultsResult Orientation with Execution Excellence Agility with disciplineLeveraging Human Capital Exponential synergyLeveraging Human Capital Team developmentLeveraging Human Capital Entrepreneurial engagementLeveraging Human Capital Appreciating diversityWeaving Passion and Energy at Work Being Passionate about workWeaving Passion and Energy at Work Working without BarriersWeaving Passion and Energy at Work Blending Fun with workWeaving Passion and Energy at Work Learning from FailuresSystem Generated Core SkillsSystem Generated Secondary Skills

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